Frequently Asked Questions
FAQ
Of course! Whether you have a property already listed or you have a property you are wanting to list, we are more than happy to help! Just reach out to us through our contact form, and we’ll get the process started right away.
While our home base is in the metro Atlanta area, we extend our services to clients across the United States.
There are absolutely no setup costs! We offer a free consultation for prospective clients, and after a plan is chosen, the only cost will come after bookings.
We’ve discovered that utilizing percentages offers a more equitable model compared to flat fees for our customers. Our success is intricately tied to yours – when you thrive, we thrive; when you face challenges, so do we. This dynamic incentivizes us to work diligently, optimizing your property for maximum profitability.
We will co-host along with the host, so you will see our chats with guests and we will update you during the stay as well. Along with that, we will remind you of any upcoming bookings for your convenience.
We will handle all communications during your guests’ stay. If we are remotely managing your property, we will still do all communication and will loop you in if there is something additional needed.
Yes! We are insured and have liability coverage. So you can rest at ease while we are taking care of your home.
We make payment simple. We send out billing once per month.
Yes, the best way for Brighthost to operate is through a subscription plan. When you enroll, you are renewed monthly, however you are not locked in. We want you as a customer not because of a contract but because of our great service!